Shipping policy

Shipping Policy

Last updated: February 06, 2026

Thank you for shopping with From Jaden. Below you’ll find information about how we handle shipping, delivery times, and costs.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.

During high-volume periods or product launches, processing times may be slightly longer.

Shipping Options

Free Standard Shipping

  • Cost: Free for most items, shipping costs on some items.

  • Estimated Delivery: 5–10 business days after shipment

  • Available on most domestic orders

Express / Fast Shipping

  • Cost: Calculated at checkout

  • Estimated Delivery: 2–4 business days after shipment

  • Best option if you need your order sooner

Delivery times are estimates and may vary depending on location, carrier delays, or weather conditions.

International Shipping (Optional — remove if not offered)

We ship internationally to select countries.
Shipping rates and delivery times are calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number.
Please allow up to 24 hours for tracking updates to appear.

Delays & Issues

While we do everything we can to ensure timely delivery, From Jaden is not responsible for delays caused by shipping carriers, customs, weather, or incorrect addresses provided at checkout.

If your package appears lost or significantly delayed, contact us and we will do our best to help resolve the issue.

Incorrect Addresses

Please double-check your shipping address before placing an order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Missing Packages

If your order arrives damaged or incomplete, please contact us within 7 days of delivery with your order number and photos (if applicable). We will work quickly to make it right.

Contact

Email: heyjadenjeffs@gmail.com
Store Name: From Jaden